Terms of service

1. GENERAL INFORMATION
This website is owned and operated by Charisma Eyelashes.
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

 
2. PRODUCT USE & DISCLAIMER
All products sold on this website, including but not limited to strip lashes and eyelashes, are intended for cosmetic use only.

By purchasing and/or using our products, you acknowledge and agree that:

You are solely responsible for how the product is used
Results may vary from person to person
You assume all risks associated with the use of our products
⚠️ Allergy & Sensitivity Disclaimer
We are not responsible for any allergic reactions, skin irritation, eye irritation, injury, infection, or adverse effects that may result from the use or misuse of our products.

We strongly recommend:

Performing a patch test before full use
Consulting a medical professional if you have sensitive skin, eye conditions, or allergies
Use of our products is entirely at your own risk.

 
3. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Charisma Eyelashes shall not be liable for:

Any direct, indirect, incidental, or consequential damages
Personal injury, bodily harm, or medical complications
Losses resulting from misuse, improper application, or failure to follow instructions
By purchasing our products, you release and hold harmless Charisma Eyelashes its owners, employees, and affiliates from any claims arising from product use.

 
4. NO MEDICAL CLAIMS
Our products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Any information provided on this website is for educational and informational purposes only.

 
5. SALES, RETURNS & REFUNDS (HYGIENE POLICY)
Due to hygiene and safety reasons, ALL SALES ARE FINAL.

We do not accept:

Returns
Exchanges
Refunds
Once lashes have left our facility, they cannot be resold or reused.

Please review your order carefully before completing your purchase.

 
6. ORDER ACCURACY & SHIPPING
We are not responsible for:

Incorrect shipping addresses provided by the customer
Delays caused by carriers, customs, or unforeseen circumstances
Lost or stolen packages once marked as delivered
Shipping timelines are estimates only and not guaranteed.

 
7. PRICING & AVAILABILITY
Prices and product availability are subject to change without notice.
We reserve the right to discontinue or modify products at any time.

 
8. INTELLECTUAL PROPERTY
All content on this website—including but not limited to:

Logos
Brand name
Images
Product photos
Website design
Text and graphics
—is the exclusive property of Charisma Eyelashes and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use may result in legal action.

 
9. WEBSITE USE
You agree not to:

Use our website for unlawful purposes
Attempt to hack, damage, or disrupt the website
Violate any local, national, or international laws
We reserve the right to terminate access to our website without notice if these terms are violated.

 
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of these external sites.

 
11. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Canada, Alberta without regard to conflict of law principles.

 
12. CHANGES TO TERMS
We reserve the right to update or modify these Terms & Conditions at any time.
It is your responsibility to review them periodically.

Continued use of the website constitutes acceptance of any changes.

 
13. CONTACT INFORMATION
For questions regarding these Terms & Conditions, please contact:

Email: Charisma Eyelashes
Business Name: Charisma Eyelashes
Website: charismaeyelashes.com